Joe El Hajj

Senior Functional
ERP Consultant.
D365 F&O and Oracle Fusion.

Certified ERP Senior Functional Consultant with hands-on experience delivering Microsoft Dynamics 365 Finance and Operations and Oracle Fusion Cloud ERP implementations across the healthcare, financial services, manufacturing, retail, construction, distribution, and higher education sectors. Skilled across the full project lifecycle, including requirement gathering, fit gap analysis, configuration, data migration, integration, training, UAT, go live, and hyper care, with a strong focus on finance, supply chain, and procurement processes. Recognized for translating complex business requirements into clean, maintainable ERP solutions, and for partnering effectively with technical, integration, and business teams to deliver outcomes that stick.

Midware Data Systems (an ITG Company) · Senior Functional Consultant  ·  [email protected]

9
D365 F&O engagements
5
Oracle Fusion projects shadowed
7
Industries served
3
Microsoft + Oracle certifications

Hôtel Dieu de France and HDF Network

Healthcare | Hôpital Mgr Cortbawi and Hôpital Saint Charles | Lebanon

Delivered an end-to-end D365 F&O implementation for Hôtel Dieu de France, one of Lebanon's leading university hospitals, and rolled the platform out to two newly acquired network hospitals. Owned the functional configuration and deployment of the finance, procurement, and warehouse workstreams, and was a core contributor to the integration with the Hospital Information System (HIS).

Modules in scope
Accounts Payable, Accounts Receivable, Fixed Assets, Cash and Bank Management, Procurement and Sourcing, Product Information Management, Inventory Management, and Advanced Warehouse Management (WMS).
Key contributions (6)
  • Led requirement gathering and fit gap analysis workshops across finance, procurement, and warehouse stakeholders.
  • Authored complete project documentation, including user guides, Functional Design Documents (FDDs), and Requirement Definition Documents (RDDs).
  • Managed data migration, UAT execution, go live, and post go live hyper care across all in-scope modules.
  • Designed and built financial reports using the D365 Financial Report Designer to support month end reporting and management review.
  • Implemented database logging to strengthen auditability and traceability of master data and transactional changes.
  • Played a central role in the HIS to D365 F&O integration by supporting requirement sessions, configuring integration setup, leading integration specific training, and validating end to end integrated transactions.

BOB Finance

Financial Services | Payments and Remittance | Lebanon

Implemented D365 F&O for BOB Finance, a regional payments and remittance provider, covering the full finance and procurement footprint along with budgeting. Drove the training workstreams and led the functional side of the integration with the BOB Finance live operational portal.

Modules in scope
Accounts Payable, Accounts Receivable, Fixed Assets, Cash and Bank Management, Procurement and Sourcing, Product Information Management, Inventory Management, and Budgeting.
Key contributions (5)
  • Led every functional training workshop across in-scope modules and conducted fit gap analysis for new and evolving business requirements.
  • Designed and configured approval workflows and custom security roles aligned to the client's segregation of duties and internal control requirements.
  • Authored detailed user guides for all in-scope modules to support adoption and post go live self-service.
  • Owned data migration, UAT facilitation, go live, and hyper care.
  • Partnered with the technical team on the BOB Finance live portal to D365 F&O integration by supporting requirement gathering, conducting integration specific training, configuring integration setup, and validating integrated transactions.

DIMA Marketing

Marketing, Retail and Distribution | Lebanon

Led a reimplementation engagement to remediate critical issues from a prior failed deployment. Conducted a thorough validation of the existing environment, reengineered configurations across multiple modules, and migrated the client to a new legal entity with a corrected accounting structure.

Key contributions (9)
  • Validated the previous implementation end-to-end and corrected issues across accounting structure, posting profiles, and module configuration.
  • Implemented the Fixed Assets module from scratch and delivered training on Fixed Assets and Accounts Payable.
  • Configured prepayments, master planning (Min/Max), and vendor and customer rebates.
  • Resolved customer master synchronization issues between D365 F&O and the Point of Sale (POS) system.
  • Set up days overdue customer blocking rules to strengthen credit control.
  • Configured Business Events together with Power Automate to enable email-based review and approval workflows.
  • Supported the rollout of the Retail and Service Orders modules.
  • Performed data migration into the new legal entity and delivered go-live and hyper care support.
  • Coordinated testing and delivery sessions with the technical team for customized solutions.

BachSnacks

Food Manufacturing | Lebanon

Functional consultant on an end-to-end D365 F&O implementation for BachSnacks, covering finance, production control, and project accounting workstreams.

Key contributions (4)
  • Conducted requirement gathering, fit gap analysis, data migration, and finance training workshops.
  • Configured the full finance suite alongside Production Control, including BOMs, formulas, routes, operations, jobs, production and batch orders, co products and by products, and product costing.
  • Authored Functional Requirement Documents (FRDs) and FDDs and supported the team through production go live and end user training.
  • Implemented and trained users on the Project Management and Accounting module.

Beesline

Manufacturing | Natural Personal Care Products | Lebanon

Contributed to the D365 F&O implementation for Beesline, focusing on UAT configuration, finance and procurement training, and production setup support.

Key contributions (3)
  • Executed data migration and system configuration on the UAT environment.
  • Delivered training sessions on Procurement and Sourcing, Accounts Payable, and Cash and Bank Management.
  • Supported the configuration and rollout of the Production Control module.

Butec

Engineering, Procurement and Construction (EPC) | Lebanon and Regional

Supported Butec's enterprise rollout by standing up multiple new legal entities and executing the associated data migration with strong opening balance accuracy.

Key contributions (3)
  • Created and configured multiple new legal entities aligned to the client's group structure.
  • Performed data migration and opening balance migration for each new entity.
  • Led data template workshops with client teams to standardize migration practices across entities.

Université Saint-Joseph de Beyrouth (USJ)

Higher Education | Lebanon

Provided functional consulting support for a standard ERP implementation tightly integrated with sector specific higher education software solutions.

Key contributions (3)
  • Supported requirement gathering sessions for the standard ERP scope and integration touchpoints with the higher education platform.
  • Delivered Fixed Assets and Inventory training workshops.
  • Conducted data migration for the in-scope modules.

CWB, Dar Al Handasah, and Benta

Banking | Engineering Consultancy | Pharmaceuticals

Delivered data migration and post go live data correction support across three industry distinct engagements.

Key contributions (2)
  • Executed data migration using the Data Management Framework (DMF), including the Copy into Legal Entity capability where applicable.
  • Provided remediation support for data quality and master data correction after deployment.

Nexa Clouds · Oracle Fusion Cloud

Project Based Training and Shadow Delivery

Engaged in a structured Oracle Cloud project-based training and shadow delivery program with Nexa Clouds, contributing to live Oracle Fusion Cloud ERP implementations across multinational clients and to design pack workstreams spanning Financials, Procurement, enterprise structure design, reporting, and data loading.

Client engagements and project exposure (5)
  • AFR, AFI, and consolidated finance setup track: multi entity finance design covering ledgers, legal entities, business units, cost centers, intercompany configuration, financial sequences, and group reporting structures.
  • Air France CRP1 General Ledger workshop assets: prepared and reviewed CRP materials supporting senior consultants through Conference Room Pilot sessions for the Air France engagement.
  • Bostik General Ledger discovery workbook: completed the GL discovery template covering accounting calendars, cross validation rules, conversion rates, and chart of accounts mappings.
  • Payables request for information packs: contributed to AP discovery covering payment terms, invoice options, payment methods, blocking codes, and tax inputs.
  • Senior-led walkthroughs and solution demonstrations across Juman Group, Gerflor, DG Jones, and Middle East Airlines.

Additional Engagements and Internal Initiatives

Completed an accelerated Oracle Cloud Consultant Success Journey program spanning over 50 guided sessions across Oracle Cloud foundations, Financials, Procurement, reporting, security, workflow, integrations, support, and career readiness modules.

Enterprise Structure & CoA

Built multi entity enterprise structure and chart of accounts scenarios across AFR, AFI, and consolidated environments. Coverage included ledgers, accounting calendars, legal entities, business units, cost centers, natural accounts, intercompany rules, financial sequences, and reporting structures.

GL & Payables Discovery

Supported GL and Payables setup via customer information workbooks. Covered setup accounts, cross validation rules, conversion rates, journal sources, AP accounts, invoice options, payment methods, and tax related inputs.

Reporting, Data & Validation

Contributed to OTBI, BI Publisher, FRS, Smart View, FBDI, and ADFDI activities. Responsibilities included preparing data templates, validating loaded data, reconciling outputs, producing test evidence for SIT and UAT cycles.

Documentation & Training

Prepared CRP workshops, user guides, quick reference materials, test scripts, and training content. Collaborated in English, French, and Arabic with senior consultants and client stakeholders.

Oracle Skills and Toolkit

The credentials behind the work.

Microsoft Dynamics 365
  • Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert
  • Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
Oracle
  • Oracle Cloud Consultant Success Journey Program, Nexa Clouds
Cloud, Security & Foundational
  • AWS Certified Cloud Practitioner
  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Security Operations Analyst Associate
  • Google Cybersecurity Professional Certificate